GUIDELINES IN PLACE TO ENSURE PROPER EXPECTATIONS & UNDERSTANDING
By ordering services from Nick Carson Photography, the client agrees to the following Service Agreement for video and photo needs. We have these guidelines in place to ensure a smooth and efficient service is completed by us as Nick Carson Photography and received by you as the client.

APPOINTMENT REQUESTS:
To ensure the best results of the appointment, please be sure the property is ready prior to the scheduled appointment.
By confirming your appointment, you agree to the readiness expectations and policy: you agree that the home will be ready to photograph and film on the scheduled date and time you have selected. This includes working with the builder and seller to ensure the home is photo and/or video ready.
Any home that is not photo and/or video ready on the scheduled date and time will result in $30 rescheduling fee.
For liability purposes, Nick Carson Photography does not handle any of the prep for the readiness of the property, including but not limited to, cleaning or moving of furniture.

TIME, CANCELLATIONS, AND WEATHER POLICY:
By confirming your appointment, you agree to Nick Carson Photography's cancellation/reschedule policy: cancellation/reschedule of appointment is allowed up to 24 hours before appointment.
Any cancellation of an appointment within 24 hours of the scheduled appointment will result in a 50% fee.
Though we do not charge for a rescheduling fee due to weather related circumstances, it is at the client’s discretion on if they would prefer to reschedule the set appointment due to weather related circumstances. NOTE: we cannot provide aerial/drone services while it is raining/there is moisture in the air or during hazardous wind conditions.
If the client would like to reschedule due to weather related conditions, we ask the client reschedule at the time of the cancellation prior to the appointment.
Turnaround time for photos is next-day delivery.

TRAVEL & ADDITIONAL SQUARE FOOTAGE COST:
Nick Carson Photography covers a 30 mile radius within our office location in Fayetteville, AR. In the case Nick Carson Photography is needed to travel 30 miles outside of our office location, there will be an additional travel fee for any miles traveled (this includes travel to and from the location). This fee covers Nick Carson Photography time and operational cost. See below the travel fee breakdown:
Within a 30 mile radius of our office location = no travel fee​
31 - 60 miles outside of our office location = additional $75 travel fee
60 - 90 miles outside of our office location = additional $100 travel fee
Please contact us for a quote regarding any any additional travel mileage outside of 90 miles
Our additional costs for square footage can be found on the Nick Carson Photography website. Please see the breakdown for each package and square footage range. This fee covers Nick Carson Photography time and operational cost on homes with additional square footage.

LIMITED LICENSING RELEASE:
In order to provide our clients with the best service, Nick Carson Photography does not sell photographs; Nick Carson Photography licenses their use.
Only the Client has permission to use the delivered photos and video on any electronic or printed forms of advertisement for the promotion of the listing.
Builders, stagers, designers, or “third parties” who wish to use photographs owned by Nick Carson Photography must contact Nick Carson Photography directly for licensing and fees.
For image integrity and quality control, Nick Carson Photography asks that photographs only be cropped for use once delivered, however; re-sizing is okay.
Photographs can be made available to another real estate agent or person who takes over an expired or withdrawn listing with a re-license fee. Please contact Nick Carson Photography for any re-licensing needs.

PAYMENT & LATE FEES:
Full payment is due 1 week after scheduled appointment.
Overdue payments are subject to a $15/week late fee at our discretion.
Payments overdue past a month are subject to an additional $25/month or 20%/month late fee at our discretion.
Booking a service with us means you agree and understand to the payment schedule on your quote/order and the applicable late fees for non-payment.

PHOTO & VIDEO USAGE:
Video and photos produced by Nick Carson Photography may be uploaded to any social media or MLS listing services by the client, solely for the promotion of the listing during the pendency of this agreement.
However, regardless of any terms and conditions of the MLS, at no time does this agreement provide the right to transfer copyright or any other exclusive rights as provided by the Copyright Act 17 U.S.C § 106.

WORK PRODUCT OWNERSHIP:
Nick Carson Photography reserves the right to use video and photos for advertising, display, publication, or other purposes.
All photos, samples, videos, and proofs remain the exclusive property of Nick Carson Photography unless waived by amendment to this agreement. Unauthorized use of photographs/video is a copyright violation and will result in the termination of this contract.

PROPERTY OWNER APPROVAL:
The Client may need to obtain a written signed approval from the property owner prior taking pictures. Nick Carson Photography can provide (at request) a written approval form.
Nick Carson Photography makes every effort to maintain the privacy of the property owner's neighbors. All footage is focused on the property being filmed and Nick Carson Photography will do best to respect the privacy of anyone not directly involved. If necessary, the client may be required to ask for permission from neighbors before Nick Carson Photography begins filming.

SEVERABILITY:
If one or more of the provisions contained in the Agreement is found to be invalid, illegal or unenforceable in any respect, the validity, legality, and enforceability of the remaining provisions shall not be affected. Such provisions shall be revised only to the extent necessary to make them enforceable.
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